1. Introduction

Welcome to Salesmitth.

These Terms & Conditions govern your access to and use of https://salesmitth.com, including consultation bookings, online payments, business consultancy services, and other content and services offered through our website.

Salesmitth is operated as a sole proprietorship by an individual proprietor.

Throughout these Terms, “Salesmitth,” “we,” “us,” and “our” refer to the Salesmitth business operated by its proprietor. “You,” “your,” and “client” refer to individuals, entrepreneurs, businesses, and other users accessing our website or services.

By accessing our website, booking a consultation, making a payment, or using our services, you agree to these Terms & Conditions. If you do not agree with these Terms, please refrain from using our paid services.

2. About Salesmitth

Salesmitth provides business consultancy and strategic guidance to entrepreneurs, startups, and growing businesses. Our services may address sales strategy, marketing, customer acquisition, business development, business processes, and related business challenges.

Services may include online consultations, business problem analysis, strategic recommendations, and other consultancy services described on our website.

The scope, duration, deliverables, and fees of each service will be communicated on the relevant service or booking page before payment.

3. Eligibility

You must be legally capable of entering into a binding agreement under applicable law to purchase our services.

If you book a consultation on behalf of a company or other organisation, you confirm that you are authorised to do so.

4. Acceptable Website Use

You agree to use our website lawfully and responsibly. You must not:
• Use the website for fraudulent or unlawful activities.
• Submit false or misleading information.
• Attempt to access our systems or data without authorisation.
• Upload malicious code or interfere with website security.
• Reproduce or commercially exploit our content without permission.
• Misuse our consultation booking, payment, or enquiry facilities.

We may restrict access where reasonably necessary to address misuse, security risks, or violations of these Terms, subject to applicable law.

5. Consultancy Services

Salesmitth provides guidance based on the information supplied by clients and the scope of the service purchased.

By engaging our services, you acknowledge that:
• You are responsible for providing accurate and relevant business information.
• Recommendations are based on the information and circumstances available at the time.
• The scope of work is limited to the service described at booking or otherwise agreed in writing.
• Additional consultations, implementation work, or ongoing support may require a separate booking or agreement.

Submitting an enquiry does not guarantee acceptance of your request or the provision of a particular service.

6. Online Booking and Payment

Salesmitth may offer online consultation booking and payment through its website using an integrated payment gateway or other authorised payment service provider.

Before completing a booking, please review the service description, applicable fees, consultation duration, and any additional conditions displayed on the booking or checkout page.

A booking will be considered confirmed when the required booking and payment process has been completed and confirmation has been issued by Salesmitth or its booking system.

You agree to:
• Provide accurate contact and booking details.
• Pay the displayed price and any applicable charges disclosed before payment.
• Use a valid payment method that you are authorised to use.
• Review your booking details before submitting payment.

If a payment fails, the booking may remain unconfirmed until successful payment is received.

If money is deducted from your account but you do not receive booking confirmation, contact support@salesmitth.com with the relevant transaction reference. Never share your password, PIN, CVV, or one-time password with us.

Prices and services may change for future bookings. Such changes will not automatically alter the price of an already confirmed booking, except as permitted by the applicable agreement and law.

Applicable taxes and charges will be disclosed as required by law.

7. Consultation Attendance and Rescheduling

You are responsible for attending your consultation at the confirmed date and time and providing accurate contact details.

If you need to cancel or reschedule, please notify us as early as reasonably possible by emailing support@salesmitth.com.

Rescheduling requests are subject to availability and confirmation by Salesmitth. A reschedule is not confirmed until you receive confirmation from us.

If Salesmitth needs to reschedule a consultation, we will make reasonable efforts to inform you and offer an appropriate alternative.

Any specific notice periods, attendance requirements, or booking restrictions displayed before purchase will apply to the relevant service, subject to applicable law.

8. Refund and Cancellation Policy

Salesmitth assesses refund requests on a case-by-case basis. Our assessment may consider:
• The nature and scope of the service purchased.
• Whether the consultation or other service has already been delivered.
• The timing and circumstances of the cancellation request.
• Any service-specific terms disclosed before payment.
• Applicable consumer protection laws and other legal requirements.

To request a cancellation or refund, email support@salesmitth.com and provide your name, booking details, transaction reference if available, and a brief explanation of your request.

We will review the request and communicate our decision within a reasonable timeframe.

Where a refund is approved, it will generally be processed through the original payment method where practicable, subject to the payment provider’s procedures. The time taken for the funds to appear in your account may depend on your bank or payment provider.

If Salesmitth cancels a paid consultation and cannot provide a reasonable alternative, an appropriate refund will be offered, subject to applicable law and the circumstances of the booking.

A case-by-case assessment does not mean that every refund request will be accepted or that statutory rights may be disregarded. Nothing in this policy excludes or restricts any cancellation, refund, or consumer right that cannot lawfully be excluded.

9. No Guarantee of Business Results

Salesmitth aims to provide practical and relevant business guidance. However, we do not guarantee specific revenue, profit, sales growth, customer acquisition, investment returns, market share, or other commercial results.

Business outcomes depend on factors outside our control, including market conditions, competition, pricing, product quality, available resources, management decisions, and implementation.

All business decisions remain your responsibility. You should independently evaluate the suitability of any recommendation before acting on it.

Testimonials, examples, and case studies published on our website illustrate particular experiences and should not be interpreted as a promise of equivalent results.

10. Intellectual Property

Unless otherwise stated, Salesmitth’s original website content, branding, logos, written materials, graphics, and consultancy frameworks are owned by or lawfully used by Salesmitth and may be protected by intellectual property laws.

You may access this content for personal reference and to evaluate our services.

You must not reproduce, distribute, sell, republish, modify, or commercially exploit protected content without prior written permission, except where permitted by law.

Ownership and permitted use of materials specifically prepared for a paying client will be governed by the applicable service agreement or written arrangement.

11. Client Information and Confidentiality

Clients may share business challenges, commercial information, and operational details during consultations.

We will handle personal information in accordance with our Privacy Policy and take reasonable steps to handle confidential business information responsibly.

Please do not submit passwords, banking credentials, or unnecessary sensitive personal information through general enquiry forms.

Unless agreed separately in writing, submitting information does not automatically establish a comprehensive confidentiality agreement. Information may be disclosed where authorised, reasonably necessary to provide the agreed service, or permitted or required by law.

12. Third-Party Services and Payment Providers

Our website may rely on third-party providers for hosting, scheduling, email delivery, payment processing, analytics, security, and other technical functions.

Payments may be processed by independent payment service providers subject to their applicable terms and security procedures.

Salesmitth does not control every aspect of third-party services and cannot guarantee their uninterrupted availability. Where appropriate, you should review the relevant provider’s terms and privacy policies.

13. Privacy and Personal Information

Information collected through enquiries, bookings, payments, and consultations will be handled in accordance with our Privacy Policy and applicable law.

Please read our Privacy Policy:
https://salesmitth.com/privacy-policy

You should provide only the information reasonably required to book or receive our services. Payment credentials and other highly sensitive information should not be submitted through general enquiry forms.

14. Website Availability and Disclaimer

We make reasonable efforts to keep the website functional and its information accurate. However, we do not guarantee uninterrupted access, complete accuracy, or error-free operation at all times.

Website content is provided for general informational purposes. It does not guarantee business performance or replace specialist professional advice where such advice is required.

Nothing in these Terms excludes any legal obligation, warranty, or right that cannot lawfully be excluded.

15. Limitation of Liability

To the extent permitted by applicable law, Salesmitth will not be liable for indirect or consequential losses arising from your use of the website or reliance on general information, including loss of anticipated profits or business opportunities.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

Any additional limitations applicable to a particular paid consultancy service must be communicated in the relevant service agreement and comply with applicable law.

16. Indemnification

To the extent permitted by applicable law, you are responsible for losses or reasonable costs arising from your unlawful use of the website, deliberate misuse of our services, or material breach of these Terms.

This section does not transfer to you any liability that legally remains the responsibility of Salesmitth.

17. Suspension or Termination

We may restrict access to the website or suspend a service where reasonably necessary because of unlawful activity, misuse, security risks, or a material breach of these Terms.

Any termination affecting a confirmed paid booking will be handled in accordance with the applicable booking terms and refund policy, subject to applicable law.

Ending your use of the website does not automatically cancel existing contractual obligations.

18. Changes to These Terms

We may update these Terms to reflect changes in our services, business practices, website features, or applicable legal requirements.

Revisions will be published on this page with an updated date. Where required by law or an existing agreement, we will provide appropriate notice or obtain any required consent.

19. Governing Law and Dispute Resolution

These Terms are governed by the laws of India.

Disputes arising from these Terms will be subject to the jurisdiction of competent courts under applicable Indian law. The appropriate jurisdiction will depend on the circumstances and applicable legal requirements.

Nothing in this section limits any statutory right to approach a competent consumer commission, court, or other authority.

20. Severability and Entire Agreement

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

These Terms should be read together with our Privacy Policy and any service-specific terms communicated before purchase.

Where a separate written agreement applies to a particular consultancy engagement, that agreement will govern the engagement to the extent of any inconsistency, subject to applicable law.

21. Contact and Grievance Redressal

For questions about these Terms, consultation bookings, payments, cancellations, refunds, or complaints, please contact us:

Business Name: Salesmitth
Business Structure: Sole Proprietorship
Proprietor’s Name: Amit Soni
Business Address: Raipur, Chhattisgarh, India
Email: support@salesmitth.com
Website: https://salesmitth.com

Please use the subject line “Grievance – Salesmitth” when submitting a formal complaint.

We will acknowledge and address complaints within the timeframe required by applicable law. Where applicable, we will comply with the relevant grievance-redressal requirements under Indian law.

Thank you for choosing Salesmitth.