1. Introduction

Welcome to Salesmitth.

This Privacy Policy explains how Amit Soni, operating under the brand name Salesmitth (“Salesmitth”, “we”, “us” or “our”), collects, uses, stores, shares and protects personal information when you visit https://www.salesmitth.com, submit an enquiry, contact us, make a payment or use our consultancy services.

Salesmitth provides sales consultancy, sales strategy, business guidance and related advisory services to entrepreneurs, startups, professionals and businesses. We respect your privacy and aim to handle your personal information responsibly and transparently in accordance with applicable laws. Please read this Privacy Policy carefully to understand our privacy practices.

2. Information We Collect

2.1 Information You Provide

When you submit a contact form, request a consultation, contact us through WhatsApp or engage our services, we may collect:

• Name, to identify you and respond to your enquiry.
• Business name, to understand the business you represent.
• Email address, to communicate with you regarding your enquiry and services.
• Business challenges, including details about sales difficulties, lead generation, customer acquisition, conversion rates, revenue growth or other concerns you voluntarily share.
• Communication information, such as messages, consultation requests, feedback and correspondence.
• Transaction information, including relevant payment confirmations, transaction references, invoices and billing records associated with paid services.
• Additional information you voluntarily provide when using our services.

Please do not submit passwords, payment card security codes or unnecessary sensitive or confidential information through general website enquiry forms.

2.2 Information Collected Automatically

Depending on our website configuration and the tools enabled, we may collect technical and usage information, including IP address and approximate location derived from it; browser, device and operating-system information; pages visited and website interactions; referring website or traffic source; visit dates, times and duration; and website performance, diagnostic and security information.

2.3 Payment Information

Salesmitth offers paid consultancy services. Payments may be processed through third-party payment gateways. Depending on the payment method and provider, we may receive your name, transaction reference, payment status and other information required to confirm and administer your purchase. Your payment details are also subject to the privacy policy and terms of the payment provider you use. We do not intend to collect or store complete payment card credentials through our general website enquiry forms.

3. How We Use Your Information

We use personal information for purposes relevant to our relationship with you, including:

1. Responding to enquiries and consultation requests.
2. Understanding your business challenges and assessing whether our services suit your needs.
3. Scheduling, preparing for and delivering paid consultations.
4. Providing sales strategies, business guidance and other agreed consultancy services.
5. Communicating about proposals, service fees, bookings, invoices, payments and follow-ups.
6. Maintaining client records and managing our business relationship.
7. Processing and verifying transactions and maintaining appropriate financial records.
8. Improving our website, educational content, consultancy services and user experience.
9. Analysing website traffic and performance where analytics tools are enabled.
10. Sending relevant business updates or promotional communications where permitted by law.
11. Protecting our website, preventing fraud and addressing technical or security issues.
12. Complying with applicable legal, tax, accounting and regulatory obligations.

We will not use personal information for purposes incompatible with those disclosed to you, except where permitted by applicable law.

4. Business Information and Confidentiality

We understand that information you share about your business may be commercially valuable or confidential. Information about your sales process, customers, revenue, business strategy, growth plans and operational challenges will be used to respond to your enquiry and provide the services you request.

We will not intentionally publish your confidential business information or disclose it to unrelated third parties for their independent marketing purposes without an appropriate legal basis.

Information submitted through a general website form should not be assumed to be protected by legal professional privilege or a separate non-disclosure agreement. If an engagement requires additional confidentiality commitments, these should be agreed upon separately in writing. Please ensure that you are authorised to share any third-party business information you provide to us.

5. Cookies and Website Analytics

Our website is built using WordPress and Elementor and is hosted through Hostinger. Depending on the configuration of our website and installed plugins, cookies and similar technologies may be used to support essential website functionality, remember preferences, improve navigation, understand website traffic, measure website performance or marketing campaigns where enabled, and protect the website against spam, abuse and security threats.

We may use Google Analytics to understand how visitors interact with our website, provided the service is enabled. Google Analytics may collect information such as page views, device and browser information, traffic sources and website interaction data. The information processed depends on our analytics settings and the applicable Google services.

You can manage cookies through your browser settings and any cookie preference controls we provide. Disabling certain cookies may affect website functionality. Where consent is required by applicable law, we will seek appropriate consent before using non-essential cookies or similar technologies.

For more information about Google’s data practices, review https://policies.google.com/privacy.

6. How We Share Your Information

We do not sell your personal information to third parties. We may share relevant information with service providers and other recipients when reasonably necessary for the purposes described in this Policy.

6.1 Website Hosting and Website Tools

Our website uses WordPress, Elementor and Hostinger hosting services. Relevant information may be processed through these services to operate, maintain, secure and manage the website.

6.2 Forms and Enquiry Management

We may use Google Forms or a WordPress form plugin to receive and manage enquiries. Information submitted through these forms may be processed or stored by the relevant provider, depending on the configuration used.

6.3 Google Analytics

If Google Analytics is enabled, relevant website usage information may be processed to measure traffic and improve our website and services.

6.4 WhatsApp and Communications

If you contact us through WhatsApp, your messages and associated account information may be processed by WhatsApp and its related service providers in accordance with their applicable terms and privacy policies. We may also use email and other communication tools to respond to enquiries and manage consultancy engagements.

6.5 YouTube and Embedded Videos

Our website may display embedded YouTube videos or links to our YouTube channel. Interacting with embedded videos or related content may allow YouTube or its service providers to collect information in accordance with their own policies and settings.

6.6 Payment Gateways

Third-party payment gateways may process information necessary to authorise, complete and verify transactions, prevent fraud and comply with applicable requirements.

6.7 Professional Advisers and Legal Authorities

We may disclose information to professional advisers, accountants, legal representatives or public authorities where reasonably necessary for legitimate business administration or where required or permitted by law. We aim to limit disclosures to information reasonably necessary for the relevant purpose.

7. International Data Processing

Some third-party service providers may process or store information on servers located outside India. Information you provide may therefore be processed in jurisdictions other than your own, depending on the provider, service configuration and applicable arrangements. Where required, we will take appropriate steps to ensure that personal information is handled in accordance with applicable legal requirements governing data transfers and protection. We do not guarantee that every third-party provider stores all information exclusively in India.

8. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss or misuse. Depending on the services and configurations in use, these measures may include secure website connections, access restrictions, account security controls, appropriate plugin updates and limiting access to information to those who need it.

No website, internet transmission or electronic storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security. If a personal data breach occurs, we will take appropriate action in accordance with applicable legal requirements.

9. Data Retention and Deletion

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Policy, deliver our services, maintain relevant business records, resolve disputes and comply with legal obligations.

Enquiry information may be retained for a reasonable period to respond to follow-up requests and assess potential consultancy engagements. Client, transaction and invoice records may need to be retained for applicable accounting, tax, contractual or other legal purposes.

Where personal information is no longer required, we will take appropriate steps to delete it or anonymise it, subject to applicable legal requirements and lawful retention exceptions. Actual retention periods may vary depending on the type of information, purpose of processing and services through which the information is stored.

10. Your Privacy Rights

Subject to applicable law, you may have the right to request access to information concerning your personal data and its processing; request correction or updating of inaccurate personal information; request deletion where applicable; withdraw consent where processing is based on consent; opt out of promotional communications; raise a grievance concerning the handling of your personal information; and exercise other rights available under applicable data protection law.

To exercise your rights, contact us at support@salesmitth.com. We may need to verify your identity before processing certain requests. We will respond in accordance with applicable legal requirements, including any applicable timelines and lawful exceptions. We may retain information where required by law or where another lawful basis for retention applies.

11. Marketing and Promotional Communications

We may contact you to respond to an enquiry, administer a booking, deliver a consultancy service or communicate about a transaction.

We may also send business updates, educational content, offers or information about Salesmitth services where permitted by applicable law and, where required, with your consent. You may opt out of promotional emails by using the unsubscribe option, where available, or by emailing support@salesmitth.com.

Opting out of promotional communications will not necessarily stop essential service-related or legally required communications.

12. Third-Party Websites and Services

Our website may contain links to external websites, social media platforms and third-party services. These external services operate under their own privacy policies, terms and practices. We do not control how independent third parties collect or process information through their services. We encourage you to review the relevant privacy policies before interacting with external services or providing them with personal information.

13. Children’s Privacy

Salesmitth’s consultancy services are intended for individuals and businesses seeking sales and business guidance. We do not knowingly collect children’s personal data in circumstances where such collection is prohibited by applicable law. Where specific consent or additional safeguards are required for processing a child’s personal data, we will follow applicable legal requirements.

If you believe that personal information has been collected inappropriately, please contact support@salesmitth.com so we can review the matter and take appropriate action.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website technology, service providers or applicable legal requirements. Any revised version will be published on this page with an updated “Last Updated” date. We encourage you to review this page periodically.

15. Contact Information and Privacy Grievances

For questions about this Privacy Policy, requests concerning your personal information or privacy-related grievances, please contact us using the details below.

We will review privacy-related requests and respond in accordance with applicable legal requirements.

Important Note

This Privacy Policy describes the intended handling of personal information through the Salesmitth website and services. Actual processing depends on the tools, settings and service providers in use. Where consent is required by applicable law, we will provide an appropriate means to give or withdraw consent.